Luky 7 Terms & Conditions — Complete Usage Policy

01General Terms & Conditions

Luky 7 (luky7.ws) is an internationally licensed online Sports Betting and casino platform. These Terms & Conditions constitute a legally binding agreement between Luky 7 and its members.

These Terms & Conditions apply to users in Bangladesh. Luky 7 reserves the right to modify, amend, or update these terms at any time. Any changes will be announced on the website, with the effective date clearly stated.

1.1 Definitions

• "Platform" refers to Luky 7's website, mobile app, and all associated services.
• "Member" refers to any individual registered on Luky 7.
• "Account" refers to each member's individual gaming account.
• "Funds" refers to the actual money held in a member's account.
• "Bonus" refers to any promotional money or credits issued by Luky 7.

1.2 Scope of Services

Luky 7 offers Sports Betting, Live Casino, slots, poker, and a range of other online gaming services. The games and services available on the platform are subject to change at any time.

02Account Registration & Eligibility

To open an account on Luky 7, the following conditions must be met. Accounts belonging to ineligible individuals may be closed at any time in accordance with the Terms and Conditions.

2.1 Registration Requirements

• Must be 18 years of age or older.
• You must register using accurate and truthful information.
• Each person may only create one account.
• Account credentials must not be shared with anyone.
• Residents of restricted countries or regions are not permitted to create an account.

2.2 KYC Verification

Luky 7 reserves the right to verify a member's identity at any time. KYC documents may be required before processing a withdrawal or after a certain deposit threshold is reached. Required documents:

• Copy of National ID (NID) or passport
• Selfie with a recent photo
• Bank statement or mobile banking statement (if required)

Withdrawals may be delayed if KYC verification has not been completed.

2.3 Account Security

Members are solely responsible for keeping their account password and login credentials secure. Use a strong password and never share it with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

03Age Verification Policy

Luky 7 is firmly committed to keeping minors completely away from gaming. This is not only a legal obligation — it is our ethical responsibility.

Age verification is carried out at registration and before withdrawals are processed. Proof of age may be requested at any time in cases of doubt. Parents and guardians are encouraged to use parental controls to prevent minors from accessing online gaming platforms.

04Deposit & Withdrawal Policy

4.1 Deposit

The following deposit methods are available on Luky 7: Mobile Pay, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳500. Maximum deposit limits vary depending on the payment method and account tier.

• Deposits are generally credited to your account instantly.
• No processing fee is charged on deposits.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal

Withdrawals are typically processed within 1 to 3 business days. The minimum withdrawal amount is ৳1,000. Withdrawals can only be made via the same method used for the original deposit.

4.3 Anti-Money Laundering

Luky 7 complies with international Anti-Money Laundering (AML) regulations. Luky 7 reserves the right to investigate any suspicious financial activity and will notify the relevant authorities where necessary.

05Bonus & Promotions Policy

The terms and conditions governing Luky 7 bonuses and promotions are outlined below. Each bonus carries specific conditions that should be read carefully before claiming.

5.1 Welcome Bonus

New members receive a welcome bonus on their first deposit. A minimum deposit is required to qualify, and specific wagering requirements must be met before the bonus can be withdrawn.

• The welcome bonus can only be claimed once.
• Wagering requirements are typically 20 to 30 times the bonus amount.
• Bonus funds cannot be transferred to another account.
• Bonuses are generally valid for 30 days.

5.2 Weekly & Monthly Promotions

Weekly cashback, reload bonuses, and free spin offers are available for regular members. Each promotion has its own terms and conditions, which are detailed on the respective promotion page.

5.3 Bonus Abuse

Accounts found to be abusing the bonus system, opening multiple accounts to claim bonuses, or engaging in any fraudulent activity will be closed and all bonuses forfeited.

06Betting Rules

6.1 Bet Acceptance & Cancellation

Luky 7 reserves the right to accept or refuse any bet. Bets may be voided in the following circumstances:

• If an event is cancelled or postponed
• In the event of a technical error in odds delivery
• In cases of suspected match-fixing or manipulation
• In the event of incorrect odds being offered

6.2 Live Betting Rules

In live betting, odds update in real time based on live data. Once a bet is submitted, it cannot be cancelled before being accepted by the system. Please note that a short delay may occur in live betting.

6.3 Maximum Win Limit

A maximum win limit applies to each bet and game. This limit varies by game type and account tier. If winnings exceed the set limit, only the maximum limit will be paid out.

07Prohibited Activities

The following activities are strictly prohibited on Luky 7. Any such activity may result in permanent account closure and legal action.

• Creating Multiple Accounts
• Use of bots, scripts, or automated software
• Money laundering or fraudulent transactions
• Odds manipulation or system exploitation
• Using another member's account details
• Introducing malware or viruses to the platform
• Abusive or harassing behaviour toward staff

08Account Closure & Suspension

8.1 Luky 7's Rights

Luky 7 may immediately suspend or close any member's account for the following reasons:

• Terms Violation
• Fraudulent Activity
• Registration with false information
• Access from Restricted Regions
• Court order or directive from a regulatory authority

8.2 Member Rights

Members may request to close their account at any time. An opportunity to withdraw any remaining funds will be provided before closure, unless the account is being closed due to a terms violation.

09Limitation of Liability

Luky 7 accepts no liability for the following:

• Missed games due to internet connectivity issues or technical errors
• Account information compromised due to the member's own negligence
• Errors or delays caused by third-party payment providers
• Any financial losses incurred by the member related to gaming

Luky 7's maximum liability shall under no circumstances exceed the funds held in the member's account.

10Responsible Gaming Policy

Luky 7 believes in responsible gaming — not just as a policy, but as a core commitment. The following tools are available to all members:

If you notice signs of problem gambling, please reach out to our support team or Responsible Gaming page.

11Privacy & Data Protection

Luky 7 treats the privacy of members' personal data with the utmost importance. Full details on how we collect, use, and protect your data Privacy Policy page.

• Member information is never sold to third parties.
• Your information is not shared except where required by law.
• All data is secured with SSL encryption.
• Members may request to view or delete their personal data.

12Dispute Resolution Process

For any dispute or complaint, please follow the steps below:

Step 1 — Contact the Support Team

Start by contacting our support team via live chat or email. Most disputes are resolved within 24 hours.

Step 2 — Formal Complaint

If the support team is unable to resolve your issue, submit a formal complaint to support@luky7.ws. The matter will be reviewed within 7 business days.

Step 3 — Third-Party Mediation

If you are not satisfied with our resolution, you have the right to escalate your complaint to the relevant licensing authority.